Privacy Policy
Effective date: June 09 2026 Last updated: June 09 2026
Roof Troops Roofing LLC (“Roof Troops,” “we,” “our,” or “us”) operates the website rooftroopstn.com and the phone and contact services connected to it. This policy explains what information we collect when you use our site or reach out to us, how we use it, and what your options are. We built this business on straight talk, and that applies here too. If you have questions about any of it, call us at 615-258-9977 or email admin@rooftroopstn.com
Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you visit the site.
Information you provide directly
When you fill out a contact form, request a free estimate, or call us, you may give us your name, address, phone number, email address, and a description of your roofing situation. We use this to respond to your request and, if you hire us, to schedule and complete your project. We do not sell this information and we do not share it with third parties for marketing purposes.
Information collected automatically
Like most websites, rooftroopstn.com uses cookies and similar tracking technologies to collect basic usage data, including the pages you visit, how long you spend on them, your general geographic region, your browser type, and the device you’re using. This data is collected in aggregate and is used to understand how visitors use the site so we can improve it. It is not tied to your name or contact information unless you have also submitted a form.
Third Party tools
We use third party services to help run the site and track its performance. These may include Google Analytics, Google Ads, and similar platforms. These tools may set their own cookies and collect their own data according to their own privacy policies. You can opt out of Google Analytics tracking at any time using the Google Analytics Optout Browser Add-on. We do not control what these third parties collect or how they use it, but we only use tools from established providers with published privacy policies of their own.
How We Use Your Information
We use the information we collect for the following purposes:
To respond to your estimate requests, calls, and contact form submissions. When you reach out, we use your contact information to get back to you and to schedule any onsite assessment. We do not add you to a marketing list without your consent.
To complete roofing projects you hire us for. If you become a customer, we use your address and contact details to coordinate the job, communicate about scheduling, and follow up after the work is done. Your project details stay in our records for warranty and service purposes.
To improve the website and our advertising. Aggregate traffic data helps us understand which pages are useful and which ones need work. If we run paid ads, we may use performance data to adjust where and how those ads appear.
To comply with legal obligations. We retain records as required by Tennessee contractor licensing requirements and general business recordkeeping rules. We will disclose your information if required by law, subpoena, or court order.
How We Protect Your Information
We take reasonable steps to protect the information you share with us. The site uses SSL encryption, and access to customer records is limited to the people who need it to do their jobs. No system is completely secure, and we cannot guarantee that information you transmit over the internet is completely protected in transit. What we can tell you is that we don’t collect more than we need, and we don’t keep it longer than necessary.
Cookies And Your Options
Rooftroopstn.com uses cookies to track site usage and improve performance. Most browsers accept cookies by default, but you can set your browser to refuse them or to alert you when they’re being sent. Disabling cookies may affect how certain parts of the site work. We do not currently respond to Do Not Track signals from browsers, as there is no industry standard for how to handle them.
Third Party Links
Our site may contain links to other websites, including those of our manufacturer partners (GAF, Tamko, and CertainTeed) and review platforms. Once you leave rooftroopstn.com, we are not responsible for the privacy practices of those sites. We recommend you read their policies before submitting any personal information to them.
Children’s Privacy
Our website is intended for adults seeking roofing services. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted personal information through our site, contact us at admin@rooftroopstn.com and we will remove it.
Your Rights And Choices
You can request to see what personal information we have on file for you, ask us to correct inaccurate information, or ask us to delete your information from our records. To make any of these requests, contact us directly at admin@rooftroopstn.com or call 615-258-9977. We will respond within a reasonable time. Note that some information may need to be retained for legal or business reasons even after a deletion request.
Changes To This Policy
We may update this privacy policy from time to time. When we do, we will update the “Last updated” date at the top of this page. If we make material changes, we will make a reasonable effort to notify users, but we recommend checking this page periodically. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your information, reach out directly.
Roof Troops Roofing LLC 582 Sharondale Dr Murfreesboro, TN 37129
Phone: 615-258-9977 Email: admin@rooftroopstn.com Website: rooftroopstn.com